Learning Catalogue

Carmel Millar - What Makes a Great Team?

• Learning Pool
• Last Updated: 1 Mar 2012

Leadership 2012. Public Leadership Voices.

Carmel Millar - Leading Teams Towards Excellence

• Learning Pool
• Last Updated: 1 Mar 2012

Leadership 2012. Public Leadership Voices.

Microsoft Office 2010 Ribbon 2010

• City of London
• Last Updated: 20 Dec 2010

This video is on upgrading to the Office 2010 Ribbon, shared by City of London.

Manual Handling

• Hertfordshire County Council
• Last Updated: 3 Jun 2009

Short video clip giving advice on lifting and handling techniques

Dr Andrew Larner - Mutual Social Enterprise

• Learning Pool
• Last Updated: 2 Mar 2012

Leadership 2012. Public Leadership Voices.

Simon Pollock - Customer Service

• Learning Pool
• Last Updated: 2 Apr 2012

Leadership 2012. Public Leadership Voices.

Office Manual Handling Part 2

• Powys County Council
• Last Updated: 10 Feb 2010

Short video clip of Phil Taylor

Dean Shoesmith - Leadership Challenges Public Sect

• Learning Pool
• Last Updated: 2 Mar 2012

Leadership 2012. Public Leadership Voices.

Sarah Goodwin - Building Leadership Capability

• Learning Pool
• Last Updated: 2 Mar 2012

Leadership 2012. Public Leadership Voices.

Anne-Louise Clark - Courage in Leadership

• Learning Pool
• Last Updated: 2 Apr 2012

Leadership 2012. Public Leadership Voices.

Derrick Anderson - The Role of Leadership

• Learning Pool
• Last Updated: 2 Apr 2012

Leadership 2012. Public Leadership Voices.

Lancaster City Council induction

• Lancaster City Council
• Last Updated: 5 Jan 2009

Lancaster City Council's induction video is a good example of how to use this media effectively to introduce the council to new employees. This resource has proven so successful at Lancaster that it forms the basis for the formal corporate induction course.

Phoning in sick properly

• Lancaster City Council
• Last Updated: 9 Dec 2008

In this video the employee phones in to work to inform them that they won't be into work due to sickness. Her colleague answers the phone and insists that she follow process by speaking directly to her manager. Although the employee is annoyed by this, the manager assures her wellbeing and then ensures that any work related matters are dealt with before agreeing their next phone contact.

Office Manual Handling Part1

• Powys County Council
• Last Updated: 10 Feb 2010

Short video on Office Manual Handling

Lloyd Davies - Creativity and Leadership

• Learning Pool
• Last Updated: 2 Mar 2012

Leadership 2012. Public Leadership Voices.

Paul Masterman - Communicating Change

• Learning Pool
• Last Updated: 30 Mar 2012

Leadership 2012. Public Leadership Voices.

Carrying out a performance appraisal interview - b

• Lancaster City Council
• Last Updated: 5 Jan 2009

The scenario is of a busy manager struggling to cope with an increasing departmental workload and covers issues of time management, delegation and team-building. In this video the boss leads the performance appraisal interview but doesn't follow best practice.

Michael Coughlin - Develop Leaders for the Future

• Learning Pool
• Last Updated: 2 Mar 2012

Michael Coughlin - Developing leaders for the future. Leadership 2012. Public Leadership Voices.

Customer Service Training

• Chelmsford Borough Council
• Last Updated: 28 Jan 2010

This video covers the customer service essentials at Chelmsford Borough Council

Coaching (scenario1_320)

• Learning Pool
• Last Updated: 11 May 2009

Lights are on Data Protection Act Video

• Tendring District Council
• Last Updated: 18 Feb 2010

Video for Data Protection Act produced by Information Commissioners Office

Westminster Induction Video

• Westminster City Council
• Last Updated: 6 Apr 2010

Westminster Induction Video

Dean Shoesmith - Leadership With Shared Services

• Learning Pool
• Last Updated: 2 Mar 2012

Leadership 2012. Public Leadership Voices.

Plymouth City Council Managers Induction

• Plymouth City Council
• Last Updated: 17 Sep 2010

Martin Edwardes and John Ward from Plymouth City Council discuss the changes to the council's Manager's Induction.