Customer Success Stories

Find out how Learning Pool customers are achieving success and solid return on investment since implementing our e-learning solutions.

Hertfordshire Fire & Rescue Service Preserving precious talent at Jurys Inn Northumberland logo

Battling blazes with risk-critical e-learning

Totara preserves precious talent at Jurys Inn

Learn how Northumberland County Council reduced training costs by 80%

Hertfordshire Fire and Rescue Service (HFRS) needed to give its 1,000 firefighters quick and easy access to essential training – without burning through their budget.

“Learning Pool enables our firefighters to access risk-critical learning at a time that suits them and their daily routine.”

Jay Hounsell, Station Manager

View the case study here or download the PDF

How do you engage with over 1,900 employees, working in a busy 24/7 environment, in 35 locations across the UK and Ireland, and ensure that a comprehensive and consistent learning and development experience is delivered?

“Streamlining with Totara LMS means that we can house everything in one place – course information, content, graphics, attendance records, evaluation”.

Edward Gallier, L & D Manager

View the case study here or download the PDF

Northumberland Council has revolutionised its approach to learning and development and has reduced the cost of delivery by a staggering 80%.

“I’m excited about the future of Totara. The additional functionality means we will be able to enhance our learners’ training experience and give them control over their own development paths.”

Paul Brooks, Learning & Organisational Development Manager

View the case study here or download the PDF


Norfolk reduces admin for tutor-led courses with Classroom Connect

Camden Council’s single sign on to internal networks for learners

London Borough of Sutton restructure their finance service with help from Learning Pool

Norfolk County Council has been one of the first councils to adopt Classroom Connect, Learning Pool’s online system for managing classroom and online learning via the DLE. Vera Cooke, L&D Manager, shares their experience to date.


“We recognised huge value in enabling employees to enrol themselves on tutorled courses.”

Vera Cooke, L&D Manager


View the case study here or download the PDF


Camden Council wanted to ensure that learners only had to sign in to all their internal networks once, including to their new Learning Pool DLE. The solution was to add The Shibboleth® System to the DLE, which was a brand new and exciting challenge for Learning Pool.

“If a staff member is logged onto the Camden Council’s internal network, they can access the DLE without having to sign in again.”

Jared Cameron, HR Advisor – Learning and Development

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Sue Hogg, Head of Business Advice & Support with London Borough of Sutton shares why they chose Learning Pool’s finance e-learning to help them restructure their finance service and train their managers to control their own budgets.

“Learning Pool’s Finance e-learning is helping us ensure our staff have the knowledge needed to manage their own budgets effectively in this continued time of public sector austerity.”

Sue Hogg, Head of Business Advice & Support

View the case study here or download the PDF


Learning Pool’s open source Managed Learning platform saves £36 million

Three secrets to LB Lambeth’s staff learning engagement success

Rotherham MBC trains 1,500 staff on Safeguarding Adults

Two hundred local authorities in England and Wales have made substantial savings of £36million in their HR budgets over the last three years by using our services.

“Open source software allowed us to create a managed learning platform that we launched on a disruptive pricing model. We set out to save councils money, and we did.”

Mary McKenna, Learning Pool

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LB Lambeth’s Andrew Jacobs shares how, in under 12 months, they’ve successfully rolled out training to nearly 4,000 new learners via their Learning Pool DLE, despite limited resources.

“There are only two of us running everything in corporate L&D and we know that we have to be as lean as possible. It makes for creative approaches to problem solving.”

Andrew Jacobs, L & D Manager

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Rotherham MBC has delivered over 478 hours of Safeguarding Adults training to 1,500 officers in just 3 months. This case study details how such impressive statistics were achieved.

“This approach to creating e-learning is highly efficient and, compared to a typical classroom training course, has saved the council an estimated £35,000.”

Jean Tracey, IT and Blended Learning Consultant

View the case study here or download the PDF