Our onboarding process is designed to get you up and running quickly and efficiently while creating a solution that is truly world-class.
We’ve learned that managing these projects is really important so you’ll see a structured, disciplined approach from us. You can expect:
- A well-defined project plan – we will define the deliverables and scope of the project, identify who’ll be doing the work and agree how and when we’ll communicate with each other;
- An effective project schedule – we use an agile project approach so we will deliver in phases and that’ll mean that you will see lots of deliverables from us. The schedule will help us keep the project on track and we’ll measure ourselves against this;
- To be kept in the loop – every project has minor hiccups, and we do our best to minimise these. We’ll write any issues down and update progress regularly, letting you know if we’re concerned about anything in particular during our regular communications;
- A seamless service right through their project, not just at onboarding;
- Peace of mind with our high level of customer service, letting you focus on maximising your investment.