The Welcome Party
The welcome party will tell you that they have an easy job. Why? Because we have great relationships with our customers so they can shout about real success and real appreciation from real people. They won’t badger you with emails or do a hard sell. Instead there’ll be lots of chat, plenty of tea, and every now and again, some cakes to get the party started!
Rachael will help get you off the ground with your e-learning, providing support with customer launches and events as well as helping bring our community together with our annual conferences. Surprisingly Rachael doesn't know the exact day that she was born due to her hospital records and birth certificate having different dates. Her mother isn't sure either.
Emma is a digital marketing expert and has been part of the team since early 2007. Emma will do her best to make you the star of the show! She loves promoting customer successes, helping them get the recognition they deserve. She sneezes when she eats mints, is a chocolate addict and can do an impressive amount of football keep ups.
Business Development Executive
Catherine will help you find the right approach to improve your training blend.Her favourite thing about her job is the pride she feels by helping customers make a real difference in their organisation. When she's not practising the art of customer satisfaction, she loves playing, watching and tweeting about sport - especially GAA. Her first pet was a deaf cat called Naseem and she once met Eileen Grimshaw from Coronation Street.
Senior Marketing Executive
Lisa guides our customers to the cutting-edge of what's hot in the world of learning by rolling out our Learning Hours, annual conferences, ezines and success stories. She transfers her kick-ass attitude to marketing from her years spent kickboxing across the UK & Ireland – she holds a 1st Dan black belt!
Digital Marketing Executive
Our website is Serena's passion and she makes sure the customer journey through learningpool.com is effective and efficient. As a Digital Marketing expert, she's also been known to wake up in the middle of the night to check page rankings on Google. She’s slightly obsessed with Tom Hardy, her favourite band are Mumford and Sons and her favourite thing to do is laugh… a lot.
Business Development Manager
Joe is undoubedly one of the most charming and cheerful members of the team, and it's easy to see why everyone loves him. He's worked in Business Development and E-learning for a number of years and loves nothing more than providing online learning solutions for our customers. He's a soccer, live music and cooking enthusiast, although he can't cook chinese food and he once met Kenny Dalglish in Spain.
Business Development Executive
Michael makes sure that customers get the right solution to help drive improvements in their organisation. He will always be a bit of a movie geek at heart having studied media in college. He’s an Aston Villa fan and in the past has interviewed Daniel O Donnell for college radio. He also met Julianne Moore on the set of Laws of Attraction.