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New to E-learning

Are you new to the world of e-learning? Check out our FAQ's and free resources designed for those who are at the early stages of their e-learning journey.
new to elearning

What is e-learning? Quite simply, e-learning is using technology to deliver training anytime, anyplace.

It can be known as a number of different things and spelled in a number of ways including online learning, online training, elearning, e-learning and e learning.

7 great reasons to use e-learning

What is e-learning used for? There are a number of benefits associated with implementing e-learning and our customers come to us for different reasons. Here are some of the top reasons why Learning Pool customers use our services. View the inforgraphic here.

1. Scalable, Efficient and Fast

E-learning gives you the ability to quickly create and communicate new policies and training. By using our Authoring Tool and our Learning Management System you’ll be able to roll-out to large audiences cost-effectively.

2. Capacity and consistency

E-learning offers the ability to achieve high levels of coverage among your target audience and ensures the message communicated is consistent. This means all learners get the same training.

3. Higher Learning Retention than traditional learning

Blended learning results in higher knowledge retention rate as it appeals to a wider range of learning styles. There’s also the added ability to refresh or update coursework whenever it’s needed and learn at a pace that suits your learners.

4. Using e-learning saves you time and money

It reduces time away from the workplace, cuts down on expensive travel and reduces the need for costly classroom-based training.

5. Measuring learning activity and proving return on investment

Using our Learning Management System, tracking Learner progress is a breeze and reporting on activity is a button press away.

6. Reduce your carbon footprint

By delivering your training online and testing your staff through online quizzes you’re providing alternatives to paper-based forms of learning and testing.

7. Flexibility and finding hard to reach people

E-learning can give staff the freedom to learn when and where they want, and at their own pace. You can train staff who would usually be in remote locations and have trouble getting to and from classroom training venues.

FAQ's

The quickest way to reset your LMS password is go to the ‘Forgotten your username or password?’ link located within the login block of your LMS. Simply follow the on screen instructions and an email will be sent to your email account.

If that doesn’t work you can contact our Customer Support team on support@learningpool.com or call 0845 543 6033 between 8am – 8pm Monday to Friday or 9am – 5.30pm Saturday, Sunday and Bank Holidays.

If your e-learning modules fail to open this can be due to your pop-up blocker settings. E-learning modules are set to open in another smaller window so if this does not happen straight away please follow our user-guide here on how to adjust your settings.

If that doesn’t work you can contact our Customer Support team on support@learningpool.com or call 08455436033 between 8am – 8pm Monday to Friday or 9am – 5.30pm Saturday, Sunday and Bank Holidays.

If you are unable to play videos on your LMS you may need to update or install Adobe Flash player. To do this simply visit this page and follow the online instructions http://get.adobe.com/flashplayer. Please note you will require full admin permissions on your PC or laptop to do this, if not we suggest you contact your I.T department for further assistance.  

You will find multiple user-guides here on how to administrate your LMS.

If you can’t find what you are looking for please contact our Customer Support team on support@learningpool.com or call 08455436033 between 8am – 8pm Monday to Friday or 9am – 5.30pm Saturday, Sunday and Bank Holidays.

If you need to bulk add or remove more than 20 users to your LMS then please email our Customer Support team on support@learningpool.com and let us help you do this! We will provide you with a template you must populate so that we can process your user information.

You can read all about our authoring tool here this will include a downloadable pdf user-guide, release notes and a full list of available page templates.

Alternatively you can contact our Customer Support team on support@learningpool.com or call 08455436033 between 8am – 8pm Monday to Friday or 9am – 5.30pm Saturday, Sunday and Bank Holidays.

If you have purchased our Encore mobile app you can download our user-guide from here.

Alternatively you can contact our Customer Support team on support@learningpool.com or call 08455436033 between 8am – 8pm Monday to Friday or 9am – 5.30pm Saturday, Sunday and Bank Holidays. You can also register for a free demo here if you are interested in learning more this product.

As part of our Essential and Totara subscriptions you will have access to our Classroom booking tool. Click here to download our user-guide that will take you through step by step in setting up venues, assets and sessions.

You can also contact our Customer Support team on support@learningpool.com or call 08455436033 between 8am – 8pm Monday to Friday or 9am – 5.30pm Saturday, Sunday and Bank Holidays for further assistance.

There is a downloadable reporting user-guide here. This guide will assist you in running and creating your own customisable reports and how to set up scheduled reports for yourself and others.

You can also contact our Customer Support team on support@learningpool.com or call 08455436033 between 8am – 8pm Monday to Friday or 9am – 5.30pm Saturday, Sunday and Bank Holidays for further assistance.

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