We think we’re the most customer-centric online learning company and our 98% customer satisfaction score suggests that customers agree. We focus on the business outcomes you need and tailor our service accordingly. We can support your end users, provide your content as well as your LMS and train your team to make the very best of our service.
That’s why we enjoy long term relationships with all our customers and tackle our e-learning challenges together.
Fantastic place to work
We’ve enjoyed continued success because we have an amazing team and our people go the extra mile. Since we were founded we’ve grown our own talent and created fantastic career opportunities for our growing team.
We’re listed in the Sunday Times 100 Best Small Companies to Work for and have Gold accreditation from Investors in People. Having a workforce that’s engaged and highly performing gives us the confidence that we’ve got what you need to address your employee engagement challenges.
Our values are part of our DNA here at Learning Pool. They guide the way we work with customers and each other, and they help define who we are as an organisation:
1. We've got your back: We never short change anyone and we take our responsibility to make the world a better place seriously.
2. Let's build to grow: Our products are awesome right now and we constantly innovate. Our success is built on the team and creating opportunities for their careers is important to us.
3. Do the right thing: We look after our customers and each other beyond what the contract says or what time of day it is.
We're a community
Nobody’s as smart as everybody, so we learn from our customers and they learn from each other. Learning Pool Live events give us the opportunity to regularly bring groups of our customers together to share best practice and ideas.
We listen to our customers every day and these conversations inform our products with new features, fresh content and innovative approaches.
"Learning Pool’s fantastic support in getting us up and running allowed us to meet our tight implementation timescales. We needed to have our online appraisal system up and running within 10 weeks of signing on the dotted line and all of this was made achievable through Learning Pool's responsiveness and flexibility."
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