Collaborative working

Collaboration and collaborative working is at the heart of everything we do at Learning Pool and we are proud of the achievements of our learning community. At Learning Pool, we're focused on helping our customers come together to improve service delivery and save money.

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We encourage a sharing ethos, meaning less duplication of efforts and not re-inventing the wheel, saving time and money for all involved.

We facilitate meetings and networking events, where delegates come together to share ideas and best practice and we're proud to have an active community with hundreds of L&D specialists who share advice, expertise and resources.

Here are five benefits and five challenges we’ve identified from working with public sector organisations large and small over the years.


Collaboration Stories

Here we share some stories from some of our customers about their collaborative working experiences, plus the benefits of collaborative working:


Nursing Times

To stay on the Nursing and Midwifery Council Register, all nurses and midwives are required to renew their registration every three years, keeping up-to-date with practice and professional development and reflecting on the professional standards of practice and behaviour set out in the Code. Nurses and midwives are required to do 450 practice hours, 35 hours of CPD, 5 pieces of practice related feedback and at least 5 pieces of written reflection. Managers are responsible for confirming their nurses have fulfilled these requirements.

Nursing Times decided they could do something to make this process easier, so they turned to Learning Pool and Totara LMS for help in creating a technology solution that would help nurses and midwives keep their registration up-to-date with the NMC's regulations.

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Telford and Wrekin Council

Following the results of a mystery customer exercise across Telford and Wrekin Council, the Senior Management Team identified a need for customer service training under the organisational priority of ‘making every contact count’. 

Creating diverse scenarios and engaging subject matter that all employees would benefit from was key. Producing bite-sized video clips designed to fit into specific sections of each of the courses and enabling each video to reinforce the learning would appeal to a variety of staff with differing learning styles and IT abilities. 

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Warwickshire County Council

Last year, Warwickshire County Council implemented a Dementia Awareness Programme. With a budget of £15.000, their learning solution was made up of a two day face-to-face / classroom based session. They were able to run 20 sessions, which allowed 400 people to participate in the programme. This resulted in a total of 800 days away from the office at a cost of £37.50 per person.

This year, with the help of the Learning Pool team, Warwickshire introduced e-learning to their Dementia Awareness Programme. 

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Bucks Fire and Rescue Service

Bucks Fire & Rescue Service first introduced their LMS 'The Learning Zone' to the organisation in 2013. It was a platform they could use to train their staff and track any training online at the same time. However, they made the mistake of trying to cram every available function in all at once and over complicated their LMS design. 

Pages full of eye-catching pictures and buttons that had no real functionality caused confusion throughout the team, leading to less time spent completing courses and more time filling out support queries. 

At the beginning of 2015 the team realised that something needed to change and with the help of Learning Pool and Totara LMS they began to develop a rebrand of their LMS.

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Jurys Inn

Hotel chain Jurys Inn had a challenge. They wanted to improve the consistency of the training that they provided to new employees in an effort to reduce employee turnover. Like all hospitality providers, at Jurys Inn time is of a premium and their people are geographically dispersed, working in a 24/7 business. 

Since July 2012, Jurys Inn has been working with Learning Pool. In that time, their Grow Online portal, has evolved to become the ‘go-to place’ for all things learning and development.

Employees are introduced to Grow Online even before they start their new job through the BELONG induction so that they get a great awareness of Jurys Inn's culture, values and what their job entails.

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"I could not have asked for more support in the set up stages and launching and managing the system.  It seems that nothing is too much trouble for the team at Learning Pool and I cannot recommend them enough.”

Paul Whidbourne, Bucks Fire & Rescue Service

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