We know that customer service bots are now common. Facebook, IBM and Microsoft have launched bot frameworks and they’re commonly used to answer customer queries.
Let Donald Clark guide you through this transformative tech, and its benefits, in this free webinar recording. You’ll learn:
- what chatbots are
- why the chatbot interface matters in learning
- real life examples of learning bots in action – impressive results and some cringe-worthy fails
- the chatbot that won a teaching award
- chatbots used at various points during the learning journey
- why introducing chatbots to your training blend should be on your agenda