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Data Protection Act 2007

Data Protection Act 2007

Handling Information

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Data Protection Act 2007

Data Protection Act 2007

Handling Information

This module has been designed by Rotherham MBC to provide an overview of the Data Protection Act and how it applies to the Council.

175 downloads

Published by Rotherham Metropolitan Borough Council

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HR Disciplinary Procedures

HR Disciplinary Procedures

Management

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HR Disciplinary Procedures

HR Disciplinary Procedures

Management

This short module has been designed by Rotherham MBC for managers. It is to be used in conjunction with a face to face briefing session to reinforce key messages.

146 downloads

Published by Rotherham Metropolitan Borough Council

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HR Sickness Absence Procedures

HR Sickness Absence Procedures

Management

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HR Sickness Absence Procedures

HR Sickness Absence Procedures

Management

This short module has been designed by Rotherham MBC for managers. It is to be used in conjunction with a face to face briefing session to reinforce key messages.

136 downloads

Published by Rotherham Metropolitan Borough Council

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Information Security

Information Security

Handling Information, Information Technology

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Information Security

Information Security

Handling Information, Information Technology

This learning module has been produced by Blaenau Gwent Council and is a requirement for all staff who use the organisation's ICT equipment. The module explains information security, your role and responsibilities and how to practically apply...

220 downloads

Published by Blaenau Gwent County Borough Council

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Information security

Information security

Handling Information

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Information security

Information security

Handling Information

This module has been created by Bexley to inform staff of Information Security. In it, those who take the module will discover the role of and the need for information security and also what constitutes insufficient information security.

216 downloads

Published by London Borough of Bexley

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Blackberry New Users Training

Blackberry New Users Training

Information Technology

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Blackberry New Users Training

Blackberry New Users Training

Information Technology

This module is designed for users who are new to a Blackberry device, or who wish to refresh their knowledge. The module contains a Blackberry simulator called 'MyBlackberry' which allows users to interact with a Blackberry device during...

374 downloads

Published by North Somerset Council

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Getting the Most from Your Calendar

Getting the Most from Your Calendar

Information Technology

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Getting the Most from Your Calendar

Getting the Most from Your Calendar

Information Technology

Many Outlook users have picked up what they know about their electronic calendars with little or no formal training. This module is designed to help you feel more confident using your Outlook calendar and to work more efficiently.

209 downloads

Published by Lincolnshire County Council

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IT Security

IT Security

Handling Information, Information Technology

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IT Security

IT Security

Handling Information, Information Technology

This module presents an introduction to IT security issues, referencing the handling of information, internet and email usage and viruses and other malware.

516 downloads

Published by Plymouth City Council

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Guide to Complaints Handling

Guide to Complaints Handling

Customer Service Skills

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Guide to Complaints Handling

Guide to Complaints Handling

Customer Service Skills

This module will show the user how to identify a complaint then investigate, resolve and respond to that complaint.

429 downloads

Published by London Borough of Waltham Forest

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ECDL Briefing

ECDL Briefing

Information Technology, Personal Skills and Wellbeing

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ECDL Briefing

ECDL Briefing

Information Technology, Personal Skills and Wellbeing

This e-learning is for candidates who have registered on the European Computer Driving Licence (ECDL) programme and is packed with hints and tips based on the experience and feedback of candidates and assessors who have been involved in the...

219 downloads

Published by London Borough of Haringey

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Effective Appraisals

Effective Appraisals

Business Skills, Management

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Effective Appraisals

Effective Appraisals

Business Skills, Management

This module has been designed by the London Borough of Brent for all staff, particularly those who are new to the appraisal process or who require a refresher.

268 downloads

Published by London Borough of Brent

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Information Security

Information Security

Handling Information

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Information Security

Information Security

Handling Information

This module outlines the importance of information security and the main requirements of Basildon District Council's information security policies. The content is easily transferable to another organisation.

208 downloads

Published by Basildon Borough Council

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Performance Coaching Scheme

Performance Coaching Scheme

Managing and Dealing with Change, Personal Skills and Wellbeing

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Performance Coaching Scheme

Performance Coaching Scheme

Managing and Dealing with Change, Personal Skills and Wellbeing

The Performance Coaching Scheme is an initiative by Blaenau Gwent Council in order to get managers formally discussing with their staff their contribtion to service improvements, competency & other learning & Development needs and...

297 downloads

Published by Blaenau Gwent County Borough Council

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Meeting the liP Standards

Meeting the liP Standards

Personal Skills and Wellbeing

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Meeting the liP Standards

Meeting the liP Standards

Personal Skills and Wellbeing

Meeting our Investors in People (IiP) Action Plan targets. This module is very specific to Waltham Forest but we anticipate that it might give other authorities ideas about how address IiP shortcomings and meeting the standards.

233 downloads

Published by London Borough of Waltham Forest

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Performance Coaching Skills

Performance Coaching Skills

Management, Managing and Dealing with Change, Personal Skills and Wellbeing

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Performance Coaching Skills

Performance Coaching Skills

Management, Managing and Dealing with Change, Personal Skills and Wellbeing

This module is designed to be used with the Performance Coaching Scheme, also by Blanau Gwent, and looks at the personal skills involved in performance coaching and explains how people's values and beliefs impact upon their performance.

234 downloads

Published by Blaenau Gwent County Borough Council

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Recruitment and Selection

Recruitment and Selection

Management

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Recruitment and Selection

Recruitment and Selection

Management

This module is for new and exisiting managers and explains the London Borough of Haringey's recruitment and selection procedure. It can easily be adapted to suit another organisation.

600 downloads

Published by London Borough of Haringey

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Prepare for your PADR (Staff)

Prepare for your PADR (Staff)

Business Skills

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Prepare for your PADR (Staff)

Prepare for your PADR (Staff)

Business Skills

This module is designed to help staff to prepare for a successful discussion in line with Bournemouth Council's policy and procedure on the topic.

75 downloads

Published by Bournemouth Borough Council

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Preparing for Your Appraisal

Preparing for Your Appraisal

Business Skills

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Preparing for Your Appraisal

Preparing for Your Appraisal

Business Skills

This module has been designed by Blaenau Gwent and is for all staff, both those who need to prepare for a performance appraisal and those who need to conduct a review. It explains the Council's Performance Review Scheme (PRS) and the supporting...

96 downloads

Published by Blaenau Gwent County Borough Council

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Introduction to the Data Protection Act

Introduction to the Data Protection Act

Handling Information

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Introduction to the Data Protection Act

Introduction to the Data Protection Act

Handling Information

This module is designed to give users an overview of the Data Protection Act 1998 and explain how it applies to workers at a local council, with particular reference to Cambridge City Council.

552 downloads

Published by Cambridge City Council

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Introductory Health and Safety

Introductory Health and Safety

Health and Safety

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Introductory Health and Safety

Introductory Health and Safety

Health and Safety

This module was developed as an 'ice breaker' or to prompt an initial discussion at a Health and Safety workshop or other training event.

443 downloads

Published by Lancaster City Council

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Recruitment and Selection Refresher

Recruitment and Selection Refresher

Management

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Recruitment and Selection Refresher

Recruitment and Selection Refresher

Management

This is a ""new look"" e-learning module launched January 2010 by Rotherham Borough Council. It was originally aimed at employees who attended a 2 day course for recruitment and selection training but the lessons hold true for...

271 downloads

Published by Rotherham Metropolitan Borough Council

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PADR - Process and Paperwork

PADR - Process and Paperwork

Management

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PADR - Process and Paperwork

PADR - Process and Paperwork

Management

PADR is Bournemouth Council's appraisal process. This module complements the modules for both managers and staff on the subject and relates to the policy and processes involved. Managers should complete this as a pre-requisite to appraisal...

47 downloads

Published by Bournemouth Borough Council

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Investigation Skills

Investigation Skills

Business Skills

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Investigation Skills

Investigation Skills

Business Skills

This module aims to help managers develop their investigation skills for the purpose of taking on the role of the Investigating Officer in instances of misconduct, grievances or poor performance.

180 downloads

Published by Carmarthenshire County Council

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The 8 Principles of Data Protection

The 8 Principles of Data Protection

Handling Information

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The 8 Principles of Data Protection

The 8 Principles of Data Protection

Handling Information

As well as giving an overview of the Data Protection Act 1998, this module covers the 8 key data principles outlined in the Act. Designed for everyone, the module will take about 20 minutes to complete.

223 downloads

Published by Vale of Glamorgan County Borough Council

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Catalogue Key

Core Skills