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Becoming an Effective Leader

Becoming an Effective Leader

Business Skills, Leadership

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Becoming an Effective Leader

Becoming an Effective Leader

Business Skills, Leadership

The aim of this module is to develop knowledge and understanding of effective leadership, so that we obtain an understanding of our own ability to fulfil key responsibilities of the leadership role. We'll evaluate our own ability to lead,...

4 downloads

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Understanding the Importance of Marketing

Understanding the Importance of Marketing

Management, Business Skills

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Understanding the Importance of Marketing

Understanding the Importance of Marketing

Management, Business Skills

This module will guide you through the important role that marketing plays in modern business. We’ll look at how marketing has evolved to include the phenomena of social media, and provide up-to-date and practical advice on how to devise and execute...

2 downloads

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Managing Your Own Continuing Professional Development

Managing Your Own Continuing Professional Development

Management, Business Skills, Leadership

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Managing Your Own Continuing Professional Development

Managing Your Own Continuing Professional Development

Management, Business Skills, Leadership

The objective of this module is to provide you with the tools with which to take personal responsibility for managing your own CPD. By the end of the module you will have the skills required to review your current personal and work-related...

4 downloads

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Managing Improvement: The Sales Process

Managing Improvement: The Sales Process

Management, Business Skills, Leadership

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Managing Improvement: The Sales Process

Managing Improvement: The Sales Process

Management, Business Skills, Leadership

The purpose of this module is to review the traditional sales process from end to end, with a view to identifying areas for improvement. The areas identified for improvement may be internal to the organisation, or a personal advancement that you...

2 downloads

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Managing Customer Relations

Managing Customer Relations

Management, Business Skills, Leadership

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Managing Customer Relations

Managing Customer Relations

Management, Business Skills, Leadership

The purpose of this module is to develop an understanding and ability to manage customer relations. We'll identify the most important factors in ensuring customer satisfaction, using practical techniques and real-world case studies. We will...

3 downloads

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Finance for Non-Financial Managers

Finance for Non-Financial Managers

Management, Business Skills, Leadership

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Finance for Non-Financial Managers

Finance for Non-Financial Managers

Management, Business Skills, Leadership

This module will demonstrate how to summarise the benefits of financial competence, explain the vital difference between cash and profit and differentiate between financial accounting and management accounting. We'll also look at the purposes...

4 downloads

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Managing Recruitment

Managing Recruitment

Management, Business Skills

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Managing Recruitment

Managing Recruitment

Management, Business Skills

This module will help to develop the understanding and ability to manage recruitment, as required by a practising or potential middle manager. We'll explain how human resource planning works in a typical organisation, and show you how to plan...

0 downloads

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Developing Individual Mental Toughness

Developing Individual Mental Toughness

Management, Business Skills, Leadership

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Developing Individual Mental Toughness

Developing Individual Mental Toughness

Management, Business Skills, Leadership

The purpose of this module is to outline the importance of mental toughness in the modern workplace, and to explain how you can use different strategies and techniques to improve your levels of personal resilience. You will learn how to assess and...

5 downloads

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Developing Your Leadership Style

Developing Your Leadership Style

Management, Business Skills, Leadership

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Developing Your Leadership Style

Developing Your Leadership Style

Management, Business Skills, Leadership

The aim of this module is to help you to develop your own leadership style, with which to improve your performance and that of your organisation. You'll come to understand the outcomes of effective leadership, be able to assess your own...

4 downloads

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Solving Problems by Making Effective Decisions

Solving Problems by Making Effective Decisions

Management, Business Skills, Leadership

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Solving Problems by Making Effective Decisions

Solving Problems by Making Effective Decisions

Management, Business Skills, Leadership

This e-learning module will enable you to make effective decisions to solve complex workplace problems. We'll demonstrate how to analyse multifaceted difficulties in a professional context, and provide the means with which to apply decision-...

0 downloads

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Developing People in the Workplace

Developing People in the Workplace

Management, Business Skills, Leadership

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Developing People in the Workplace

Developing People in the Workplace

Management, Business Skills, Leadership

This module looks at the importance of promoting personal development, and the role that you as a manager can play in helping to plan and manage an individual's professional progression.

0 downloads

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Understanding the Organisational Environment

Understanding the Organisational Environment

Management, Business Skills, Leadership

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Understanding the Organisational Environment

Understanding the Organisational Environment

Management, Business Skills, Leadership

This module will enable you to analyse how an organisation is affected by the macro environment. We shall demonstrate how the PESTLE analysis model can be used as a strategic planning tool, and show you how to examine the impact of economic,...

0 downloads

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Smoking Awareness

Smoking Awareness

Personal Skills and Wellbeing

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Smoking Awareness

Smoking Awareness

Personal Skills and Wellbeing

Most of us know that smoking is bad for us but do we really understand the effect that cigarettes have on our health? This module, which is part of a suite of new Health & Well-being modules, will look at the health effects of smoking as well...

173 downloads

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Information Management

Information Management

Handling Information

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Information Management

Information Management

Handling Information

We live in an information age, where information is a key business resource and managing information is a key managerial skill. This module will help you to understand how to manage information effectively.

573 downloads

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Performance Appraisal: The Interview

Performance Appraisal: The Interview

Business Skills

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Performance Appraisal: The Interview

Performance Appraisal: The Interview

Business Skills

This module uses video clips of performance appraisal scenarios to illustrate the performance appraisal interview process - why it is done, how the interview should be conducted and some of the common issues that can arise.

270 downloads

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Performance Appraisals: A Guide for Employees

Performance Appraisals: A Guide for Employees

Managing and Dealing with Change

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Performance Appraisals: A Guide for Employees

Performance Appraisals: A Guide for Employees

Managing and Dealing with Change

This module is for everyone who has to undergo the performance appraisal process. The module has been designed so that employees will be able to identify the role of performance appraisal within the context of performance management. There is a...

678 downloads

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Performance Appraisal: A Guide for Managers

Performance Appraisal: A Guide for Managers

Business Skills

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Performance Appraisal: A Guide for Managers

Performance Appraisal: A Guide for Managers

Business Skills

This module takes a fresh look at performance appraisal: what it's all about, why we do it, and how we can use it to meet our own and our organisation's objectives. This module is for managers and there is a sister module designed to suit...

763 downloads

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Agile Working

Agile Working

Managing and Dealing with Change

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Agile Working

Agile Working

Managing and Dealing with Change

This module will introduce you to agile working and the benefits that it can bring. Regardless of your role, you are advised to work through all of the sections in turn, to get a good overall understanding of agile working and to identify your...

2303 downloads

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A Guide to Reasonable Adjustments

A Guide to Reasonable Adjustments

Equality and Diversity

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A Guide to Reasonable Adjustments

A Guide to Reasonable Adjustments

Equality and Diversity

Did you know that failing to make reasonable adjustments for disabled people could mean you are acting unlawfully? This could result in a court case, a fine and negative publicity for your organisation. This short e-learning guide will explain when...

152 downloads

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Optimising Team Performance: Motivation & Engagement

Optimising Team Performance: Motivation & Engagement

Management

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Optimising Team Performance: Motivation & Engagement

Optimising Team Performance: Motivation & Engagement

Management

Welcome to a bite-size e-learning module on motivation and engagement, part of the ten minute manager series. The module has been designed to raise awareness of the tools and techniques you can use to enhance your people management skills.

228 downloads

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Self-development

Self-development

Personal Skills and Wellbeing

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Self-development

Self-development

Personal Skills and Wellbeing

After completing this module, you'll be able to explain what self-development is. You'll also have the skills to assess, formulate, execute and review your own career development plan.

761 downloads

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The Recruitment Process: Interviewing and Induction

The Recruitment Process: Interviewing and Induction

Management

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The Recruitment Process: Interviewing and Induction

The Recruitment Process: Interviewing and Induction

Management

This module will provide managers with information relating to the interview process, identifying and developing key skills and behaviours required to conduct an interview. It is the second module in this course. You should have already completed...

355 downloads

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RIDDOR

RIDDOR

Health and Safety

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RIDDOR

RIDDOR

Health and Safety

This e-learning module focuses on the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).

45 downloads

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Using Teamwork to Boost Performance

Using Teamwork to Boost Performance

Personal Skills and Wellbeing, Managing and Dealing with Change, Business Skills

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Using Teamwork to Boost Performance

Using Teamwork to Boost Performance

Personal Skills and Wellbeing, Managing and Dealing with Change, Business Skills

The aim of this module is to enable you to identify the basics of good teamwork, allowing you to improve your team's performance.

576 downloads

Published by Learning Pool

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Catalogue Key

Core Skills