Product Knowledge

Improve sales and enhance customer experience; drive success in your business with effective product knowledge training.

Supporting sales with knowledge

With many sales teams now working remotely and being dispersed globally, getting the right messages to them at the right time is critical. Delivering on-message training at the point of need for your sales team can make all the difference to closing a sale with a happy, satisfied customer.

That’s why we help you to empower your sales team through inspiring and knowledge driven e-learning content that’s multi-device as standard, meaning you can train your team anywhere you need to.

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Bespoke e-learning

Our developers are skilled when it comes to understanding your complex products and translating them into clean, sleek training.

Using authoring tools such as Articulate Storyline, Captivate and Adapt Builder to create multi-device e-learning, our focus is always on first-class instructional design and improving your staff’s knowledge retention. We work with you to understand your training needs and undertake critical analysis of subject matter to ensure we understand your learners and what type of learning will engage with them best.

Whether you’re looking for e-learning rich with videos, animations or even a learning game, we’ve got you covered. Find out more about our bespoke e-learning solutions.


Put simply, games are addictive. Tapping into what makes them so and harnessing that in your training is easy with Learning Pool on your side. Our in-house game gurus have devised result-driven learning games for the likes of Santander and Tesco, and know what it takes to make a game that works with your subject matter.

We use many key elements of games within training environments, but for product knowledge we find the elements which work best are leader boards, badges, points and countdown timers. These help tap into the competitive nature of your teams and gets them hooked.

We know a thing or two about gamification and are proud to say we recently won a Silver award at the Learning Technology awards in the “Best Learning Game” category for our work with Boots UK.

graphical illustration of games, image shows a trophy, games console controller, dice, ribbon and board game pieces

“Learning Pool have supported us to develop high quality content, and feedback from our learners has been extremely positive.  It has enabled us to deliver a more interactive, immersive learning experience and are very pleased with the results.”

Vivien Mershon, MEd, ASET, Learning and Development Consultant

Boots gamification

Boots gamification training with high value business impact

Boots have reinvigorated their product knowledge e-learning by integrating gamification into their training programme, increasing user reach by 200% across the UK and doubling completion rates.

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What is gamification and what does it really entail to make it work in organisational training environments? We help to drive tangible business results using effective game mechanics that are appropriate for your audience and subject matter.

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Customer Support

0845 074 4114

General Enquiries

0207 101 9383