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The Welcome Party
sales and marketing team

The Welcome Party

The welcome party will tell you that they have an easy job. Why? Because we have great relationships with our customers so they can shout about real success and real appreciation from real people. They won’t badger you with emails or do a hard sell. Instead there’ll be lots of chat, plenty of tea, and every now and again, some cakes to get the party started!

Paul Reddington

Business Development Executive

Here to help you find the right training solution , Paul will go above and beyond to ensure your needs are met and exceeded. 
Before Learning Pool Paul has worked with some great names in the training industry. 
Paul's hobbies include football, golf, cricket and shopping and he got very close to appearing on the TV dating show Take Me Out. When asked what is the hardest thing you've ever done Paul says 'Getting through the Learning Pool interview process!'.

Rachael Rooney
Rachael Rooney

Rachael Rooney

Marketing Assistant

Rachael will help get you off the ground with your e-learning, providing support with customer launches and events as well as helping bring our community together with our annual conferences. Surprisingly Rachael doesn't know the exact day that she was born due to her hospital records and birth certificate having different dates. Her mother isn't sure either.

ian usher
ian usher

Ian Usher

Product Manager

Ian is the Product Manager for Modern Governor and joined Learning Pool in July 2014. Prior to that he worked in the School Improvement services of Buckinghamshire and Hertfordshire LAs for fourteen years.

He once brought a three-foot-long sword back from Burkina Faso on a British Airways flight, as hand luggage. He plays the guitar and loves to surf and mountain bike.

Wendy Stanley

Business Development Executive

With over 13 years' experience in the e-learning industry, and passionate about customer service, Wendy will point you in the right direction and help you find the best approach to suit your requirements from the get go. 

Writing poetry and children's books are just some of the things Wendy does for fun, she has no idea what her natural hair colour is! Wendy also likes long walks with her chocolate brown spaniel Molly and watching old movies - anything with Audrey Hepburn. 

Emma Whiteside

Emma Whiteside

Marketing Manager

Emma is a digital marketing expert and has been part of the team since early 2007. Emma will do her best to make you the star of the show! She loves promoting customer successes, helping them get the recognition they deserve. She sneezes when she eats mints, is a chocolate addict and can do an impressive amount of football keep ups.

Catherine Mullan
Catherine Mullan

Catherine Mullan

Business Development Executive

Catherine will help you find the right approach to improve your training blend.Her favourite thing about her job is the pride she feels by helping customers make a real difference in their organisation. When she's not practising the art of customer satisfaction, she loves playing, watching and tweeting about sport - especially GAA. Her first pet was a deaf cat called Naseem and she once met Eileen Grimshaw from Coronation Street.

Lisa McGonigle

Lisa McGonigle

Senior Marketing Executive

Lisa guides our customers to the cutting-edge of what's hot in the world of learning by rolling out our Learning Hours, annual conferences, ezines and success stories. She transfers her kick-ass attitude to marketing from her years spent kickboxing across the UK & Ireland – she holds a 1st Dan black belt!

preventing infection
Serena McCrossan

Serena McCrossan

Digital Marketing Executive

Our website is Serena's passion and she makes sure the customer journey through learningpool.com is effective and efficient. As a Digital Marketing expert, she's also been known to wake up in the middle of the night to check page rankings on Google. She’s slightly obsessed with Tom Hardy, her favourite band are Mumford and Sons and her favourite thing to do is laugh… a lot.

Damian Doherty

Business Development Executive

Based on your needs and requirements, Damian will present you with the best tailored solution designed to improve your organisation. He once met Robbie Williams, the lead singer of the band Elbow bought him a pint and he counts being able to move his ears independently as one of his best party tricks.

Michael Bradley
Michael Bradley

Michael Bradley

Business Development Executive

Michael makes sure that customers get the right solution to help drive improvements in their organisation. He will always be a bit of a movie geek at heart having studied media in college. He’s an Aston Villa fan and in the past has interviewed Daniel O Donnell for college radio. He also met Julianne Moore on the set of Laws of Attraction.

The Story Tellers

The Story Tellers

Everyone loves a great story and we've learned that your users will too. Our content team tell great learning stories with the latest tools and technology for online interaction. They’re the people who bring your learning story to life, translating subjects into logical and engaging training tools that make knowledge easy to absorb and stick to the inside of peoples’ brains.

kevin doherty
kevin doherty

Kevin Doherty

Instructional Designer

Kevin will make sure your learning is memorable and entertains your audience! He designs and builds our e-learning modules as well as maintaining our online catalogue. He has high attention to detail and rigorously checks new content to make sure it's of the highest standard for our customers. He’s always wanted to visit Oahu in Hawaii because it’s the island where they filmed Lost and the most famous person he’s ever met is Barry from Eastenders.

Lindsey Coode

Head of Content

Lindsey skillfully steers our content ship with extensive experience in instructional design and project management. As well as creating new content for customers, Lindsey continually works to refresh Learning Pool's e-learning catalogue with courses that our customers want. Lindsey counts travelling as one of her great passions and also attended high school in Hong Kong! She dislikes grumpy people and believes moaning is a fairly pointless activity. We agree Lindsey!

Ryan O'Hara

Instructional Designer

Ryan is the newest addition to our Content Development team and is responsible for keeping our Catalogue up to date with engaging and informative courses for our clients.

Ryan had an international upbringing, and was raised in the likes of Australia, Malaysia, Qatar, Taiwan and Turkey. He once sat behind Sir Bobby Robson on an aeroplane, and was married in the same Gibraltar registry office that saw John Lennon and Yoko Ono tie the knot. He recently got a dog, which he’s having trouble bonding with.

arlene
arlene mooney

Arlene Mooney

Instructional Designer

Our content wizard Arlene makes sure our Learning Catalogue and customer LMS sites are updated regularly with fresh and relevant content. She once bumped into Noddy Holder in Manchester, is a morning person and the strangest thing she's ever eaten is shark.

eoin donaghy
eoin donaghy

Eoin Donaghy

Content Development Project Manager

Eoin helps co-ordinate our growing content development team takes great pride in making sure our Learning Catalogue is bang up-to-date. He has a great attention for detail and is also a keen journalist. He combines his love of writing and football in his regular football blogs. He loves football, music and has a strange fear of coins and small, ornate metallic objects. No, we don't know why either.

The Future

The Future

If you can think it... these are the people who will make it happen. These digital natives might not look like rocket scientists but they could probably, if they put their minds to it, get us to the moon and back in a day. Not only do they blow our minds as a matter of routine but they consistently work hard to make sure that our technology is innovative and constantly advancing. Just don’t ask them to make you a cup of java...

robert irwin

Robert Irwin

Systems Administrator

Rob makes sure our tech is up to par, performing regular server tests, ensuring consistency and reliability. He also takes care of us, fixing any minor hardware problems in the office- we'd be lost without him! He is a self-confessed video-game-aholic with a slight addiction to Starcraft and once queued for 5 hours outside a London book shop to meet JK Rowling.

Brian Quinn
Brian Quinn

Brian Quinn

Senior Software Engineer

Brian is the technical brains behind our Adapt product, leading the development of the content builder and a whole lot besides. His passion is making sure our customers stay ahead of the curve with the latest advancements in technology. He’s a huge fan of live music and has admittedly been in more failed bands than he cares to remember – that’s lucky for us.

shannon
shannon

Shannon Stewart

Quality Assurance

Ensuring everything is in working order, Shannon is on hand to test any new developments before they are released. She loves to read- especially the Discworld series by Terry Pratchett and was a member of The Scouts for over 14 years, competing in several competitions and getting involved with events like the Special Olympics.

ariel

Ariel Piecha

Web Developer

After joining Learning Pool as an Interactive Multimedia Design student on placement from Ulster University, Ariel has returned as a fully fledged member of the tech team. He hates roller coasters, once stood close to Andres Iniesta and in his spare time he likes to play football, swim and follow new technology trends.

Joanna Goodman

Front End Developer

Joanna will make your LMS stand out from the crowd. Developing themes, updating styles and fixing bugs is her thing. 
Some of Joanna's favourite things include making coffee, the smell of coffee and drinking coffee with friends. She once met One Direction in a VIP lounge in Newcastle, probably drinking coffee at the time!

 

Pete smith
Pete Smith

Pete Smith

Web Developer

Pete works harder to make your job easier. With an eagle eye for detail, he makes transferring user and course data a painless experience. He’s also a fantastic mentor to our rising stars, providing advice, support and sarcasm in equal measure. Pete is a bit of a legend at Learning Pool – he’s never short of a few jokes and is painfully honest at times. He likes basket weaving, bird watching, books, botany and butterflies - we're not joking!

Anthony McLaughlin

Anthony is another of our talented Web Developers who works meticulously on our Totara LMS customer projects.

His first time at a zoo was for his 28th birthday, he enjoys tabletop gaming, cooking, writing and he once walked past Courtney Cox in Sainsburys.

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Darren O'Neill

Front End Developer

Darren is on hand to ensure our website runs smoothly, he is responsible for making things look good, fixing existing LMSs and building new ones. 

Working as an architectural technician for 9 years, Darren always had his sights set on a job in the technology world, so he went on to complete a masters in Professional Software Development. 

He played guitar in a band 10 years ago and his hobbies include traveling, cooking, reading and watching movies. Darren says the hardest thing he's ever done is run a marathon, saying 'You don't really hit the wall. It kind of falls on top of you, and stays there!'

steve harkin
steve harkin

Steve Harkin

Quality Assurance

Steve's role involves working closely with our development and support teams to ensure that we deliver high quality services to our customers. He loves football: playing, watching, talking...just anything to do with football. He also enjoys playing the guitar and once ate a horse burger (Intentionally!).

dennis heaney

Dennis Heaney

Web Team Lead

Dennis’ job is to build great new features for our LMS customers that wow customers and make their jobs easier. He’s also heavily involved in building our Adapt responsive e-learning solutions. Before Learning Pool, Dennis ran his own company which developed educational games. He has a habit of absent mindedly reciting song lyrics that reveal his subconscious attitude to whatever is happening at the time. When playing video games he sometimes sings 'You're my favourite waste of time' by Owen Paul.

Lee Campbell

Lee Campbell

Web Developer

Making sure that our technology is constantly advancing, Lee concentrates on our future developments, improvements and bug fixing, making our customer journey as smooth as possible. You’ll usually find Lee up all night working or watching films rather than sleeping. He believes he was an owl in a past life.

Tony Finlay

Tony Finlay

Web Designer

Tony works hard to deliver the best possible web experience for our end users. He’s passionate about designing products that mean users don’t have to think, so they can get on with the learning… good traits when you work around here! He’d love to visit Area 51 in Nevada and likes to follow new technology and pine for stuff he’ll never be able to afford.

michael kelly
michael kelly

Michael Kelly

Systems Administrator

Our customers love the reliability of our service and the main reason for that is called Michael! He’s our resident ‘fixer’ and works tirelessly to keep our hosting infrastructure up to date and ready to support the million + learners who use our services. He'd love to walk the Inca Trail and visit Machu Picchu and he once met Shane MacGowan in an airport bar. He's not 100% sure what he said to him but he thinks he was expressing his dissatisfaction at being refused entry on an earlier flight.

lee porter
lee porter

Lee Porter

Quality Assurance

Lee works hard to makes sure all is as it should be before any new developments get released to our our customers. He’s always wanted to visit Hong Kong and the weirdest thing he’s ever eaten is a kangaroo burger which he enjoyed very much.

The Backbone

The Backbone

The guys who make sure you and your learners are always connected aren't always high profile, but they’re always highly thought of. Around here, we call them lots of things – legends, superstars and miracle workers – You’ll appreciate them just as much as we do for their positive attitude and ability to save the day, every day! They promise lots of charm, wit and the odd corny joke along the way which is what makes them pretty unique.

aine bradley
aine bradley

Aine Bradley

Customer Support Manager

Aine leads our Moodle accredited support team and she balances making sure our customers get the most out of Learning Pool with keeping the practical jokers among our support team in line beautifully! With the patience of a saint and a wealth of technical skills, Aine has an ability to understand problems and diagnose solutions quickly - helping our customer every step of the way. She would love to one day visit New York, do a bungee jump or a skydive and she can only eat dinner if all the food on the plate is the same colour.

Rachel O’Donnell

Rachel O’Donnell

Rising Star - Customer Support

The fabulous Rachel is a Rising Star in our Support Team who is on hand to offer a wide range of technical support to our customers. She loves listening to music, believes herself to be quite the rapper and the hardest thing she’s ever had to do is watch Man City lift the Premier League trophy, twice.

Daniel Owen

Customer Support

With a real passion for customer satisfaction Daniel is there to give you support and advice when you need it. 

He once finished a 36 ounce steak in a restaurant competition, but was upset as they didn't add his photo to their wall of fame. 

Daniel's hobbies include going to the gym, playing football and watching UFC. The hardest thing he has ever done is a 24 hour fast for charity. 

declan
declan

Declan Meenan

Customer Support Executive

Declan is in charge of our evening and weekend Customer Support Team and will ensure your query will be responded to even outside of 9-5, Monday to Friday hours.

He loves watching football, reading about football, playing golf and once rambled on to Edith Bowman at a DJ box for over 10 minutes.

john ward

John Ward

Product Manager

With a strong focus and sheer determination to help, John plays an integral role in resolving our customers’ queries. He also works on supporting customers with Encore, our spaced- practice mobile app, making sure users get the best out of this product. His favourite hobbies include playing football, watching football and online gaming. He can do a mean impression of an air-horn and other trumpet-like instruments on request.

sean curran
sean curran

Sean Curran

Junior Technical Support Executive

Sean is one of our Rising Stars, learning the ropes on what world-class customer service is all about. He was once ranked number 1 in the world for Worms 2 on the Xbox 360 and he loves to play football at the lowest level and criticise those playing at the highest.

peter beagan
peter beagan

Peter Beagan

Customer Support Team Leader

Peter spends his time giving clear and patient advice to our customers either on the phone or via email. A natural communicator, Peter is friendly and dedicated and has received excellent feedback for the support he’s given, in a timely and efficient way. He plays the drums and guitar, the most famous person he’s ever met is Santa Claus and he has an annoying inability to keep his legs still for more than 5 seconds.

andrew trotter
andrew trotter

Andrew Trotter

Technical Support Executive

Originally one of our Rising Stars, Andrew is now a fully fledged member of our support team. Andrew's just a call away, working on our support desk, and always goes that extra mile to keep our customers happy. He’s addicted to his Playstation and once presented to a full room of people at University with his jaw wired shut after an operation.

Laura McBride

Customer Support Executive

Laura is part of our Customer Support Team and is responsible for making sure our customers have everything they need, even after working hours. She is also in her final year of studying ICT at The University of Ulster.

She loves to stay fit and healthy by going to the gym and even ran the Belfast marathon this year. Go Laura!

Ethan Meehan

Customer Support

Ethan is part of the Customer Support Team he’s available even after hours to help you out when you need him.
A random and cool fact about Ethan is that he once successfully completed a Rubix Cube. 
His favourite hobbies include football, rugby and playing guitar. When asked what the hardest thing he’s ever done is Ethan says it would have to be the Rubix Cube.  

David McFaul

David McFaul

Customer Support Executive

David is undoubtedly the happiest member of our fantastic Support Team and is always on hand to help our customers when they need him. He once met Barack Obama, is crazy about football and once successfully licked his own elbow. We’re not sure why he tells people that.

Paul Gallagher

Customer Support

Another dedicated member of the Customer Support Team Paul offers technical support, assistance and advice to all of our customers. Prior to joining Learning Pool Paul worked in a technical support role for a phone network and graduated from John Moore’s University in Liverpool.

Up until a few years ago, Paul’s favourite thing to eat was a raw onion toasty. Yuck! His favourite hobbies are watching football & boxing as well as playing the Playstation. Paul counts winning the World Cup as one of his greatest achievements even though it was in a computer game!

patrick coyle
Patrick coyle

Patrick Coyle

Product Manager

Our support star Patrick helps our Total customers get the most from their service, providing all kinds of help with patience and understanding. He would love to visit Antartica, his favourite thing to do is relax and is full name is Patrick Barnabald Stephen Coyle.

The Mobile Makers

The Mobile Makers

These guys take the e-learning world… and put it in your pocket. They deliver solutions that make learning possible any time, any place anywhere and stay on top of the very latest technology to keep you at the forefront of innovation. They are truly at the leading edge of training and make it much more fun, engaging and memorable.

Ryan Lynch

Student Developer

Ryan is a Student Developer who joined our Mobile Team in June this year. Currently on placement from University of Ulster, Ryan's role involves all things mobile including Android and PHP projects across a range of Learning Pool products. 

He once fell 20 foot out of a tree when he was 12 but never broke a bone, loves football, traveling, gaming and technology.

A true Man United fan, Ryan met Alex Ferguson, Ryan Giggs and Roy Keane before a game at Old Trafford.

ciaran duffy
ciaran duffy

Ciaran Duffy

Web designer

Multi-talented Ciaran has a few roles at Learning Pool but his main responsibility is building fantastic mobile apps that help people learn and are enjoyable to use. His favourite thing to do is eat, particularly during working hours and don’t let his baby face fool you, he’s actually 38.

The Personal Trainers

The Personal Trainers

When you join the Learning Pool community these guys will take personal responsibility for making sure your project lives up to the expectations you've set. They cajole and encourage, manoeuvre and motivate, taking small steps and making giant leaps to deliver your project on time and within budget. What’s more, they continue to support you throughout, and take great pride in seeing you succeed. We think they are a delight to work with. But we’ll let you be the judge of that.

Rory Watson
Rory Watson

Rory Watson

Project Manager

Rory will make sure your project runs smoothly. With a real passion for customer satisfaction and high attention to detail, he understands the technology and practical challenges customers face so he can deliver exactly what they need. He’s an Arsenal fan, has always wanted to visit The Maldives and the most famous person he’s ever met is Frank Bruno.

dawn stacey
dawn stacey

Dawn Stacey

Learning Consultant

Dawn has real passion for people and organisational development and has worked with a wide range of organisations to help them reap the benefits of our products and services. Dawn is a qualified member of the Chartered Institute of Personnel & Development and has over 25 years practical experience of learning and development. Dawn loves to golf and tries to play once a week if she can, even if it is raining. She also enjoys budgie breeding, is afraid of heights and her favourite film is 'It's a Wonderful Life'.

Billy morrison
Billy morrison

Billy Morrison

Product Manager

Billy helps our Totara customers and ensures that projects are delivered in an effective and efficient manner. He's had cause to blush due to some of the excellent feedback he's received from our customers grateful for the patient help and advice he's given. He's a fitness fanatic, eats Tuna every day for his lunch and he won the All Ireland Heavy Jig in in 1990.

Patricia Doherty

Project Manager

Patricia works within our Projects Team to help implement both customer and internal projects within schedule. She counts traveling in a submarine and a hot air balloon as just a few of the amazing things she has done. 
When asked the hardest thing she has ever done Patricia admitted she once had to dress as a 19th Century Irish Peasant and audition for a living history job in her local council, she didn’t get the job.

kevin gallagher

Kevin Gallagher

Learning Consultant

Kevin is responsible for ensuring our customers get the most out of our services. At a practical level he is charged with assisting with strategy, engagement, rollout and instructional design. Kevin shares knowledge and experience across the community, provides coaching and workshops and hosts on-going regional meetings for community members to share ideas and experiences with one another.

chris allan
chris allan

Chris Allan

Learning Consultant

Chris works with a range of organisations to help them reap the benefits of our services and loves finding new ways to engage learners. He runs regional meetings with his customers and spends lots of time with customers giving them advice on how to create the right blend of training for the best results. His favourite thing to do in the summer is travel around a Greek Island on a scooter and the weirdest thing he's ever eaten is glass... we didn't ask either!

sean ward
sean ward

Sean Ward

Project Manager

Sean helps customers get on board with Learning Pool and ensures that projects are delivered to our customers quickly and with no fuss. Sean understands the pressure and expectations that our customers face and he does everything he can to ease the process of change and make implementation of our products as easy as possible. He’d love to visit Japan to sample the culture, food and technology, the weirdest thing he’s ever eaten is crocodile and he has ten pet fish ... all called Bob.

Ciaran Mullan

Ciaran Mullan

Projects manager

Ciaran oversees the super smooth running of our LMS project delivery and Custom Development proposals. He also works with Totara Service Delivery to ensure we’re getting the best as a Totara LMS Partner. He’s a 7th son so apparently he has mystical powers! He once had a pint with Alex Higgins and the hardest thing he’s ever done is retire from playing football.

maeve mclaughlin
maeve mclaughlin

Maeve Mclaughlin

Learning Consultant

Maeve knows all there is to know about delivering our promises to our customers. With a background in customer support and experience in keeping promises, Maeve is a logical and methodical person with a positive sunny outlook. She's also one of the first up on the dance floor at parties. She’s obsessed with Grand Designs and one of her favourite hobbies is to surf –which in her words is “falling lots and swallowing sand and sea water”.

ben jones
ben jones

Ben Jones

Learning Consultant

Ben holds the crown for being the very first member of the team! He works very closely with our customers, making sure they get the most out of the Learning Pool community and is known for his patience, good humour and customer focus. He is a great mentor and loves nothing more than seeing one of his customers grow and develop their e-learning achievements. He has some interesting tattoos, his life as a movie would be The Life of Brian 2 and he loves to get out on his motorcycle as much as possible.

andrew mc monagle
andrew mc monagle

Andrew McMonagle

Project Manager

Andrew's wit, charisma and patience make him a person with the customer's needs always in mind. With a wealth of experience and excellent organisation skills, Andrew will deliver your project painlessly and on schedule. He enjoys the odd musical, is a closet Trecky and was once introduced to DJ Paul Oakenfold.

david nichol wedding
david nichol

David Nichol

Learning Consultant

David is our Irn Bru drinking Scot who joined the team in July 2014 as a Learning Consultant. By working closely with our customers, he ensures that they get maximum ROI on their subscription. Having built up a reputation of delivering excellent customer service, David sees himself as an extension of our customer's L&D teams, offering training, user engagement, or simply a chat about the next steps on their ongoing elearning journey. 

The Ring Leaders

The Ring Leaders

Our success so far owes a lot to the people who started the company and who've driven it ever since. Don’t let the cuddly façade fool you! These guys are an ambitious lot and have a serious mission to transform our customer organisations and change the world along the way. So far they've broken down barriers, built a fantastic team, changed the way organisations think about learning and delivered real returns for our customers. Who knows what they’ll come up with next!

Mark Lynch

Mark Lynch

Chief Technology Officer

Mark is in charge of delivering our ambitious technical road-map of enhancements and new features. He’s got a ton of technology experience and real passion for delivering for our customers with his team of tech experts. He competes in triathlons, is a lightning strike survivor and once auditioned for a boy band - sadly his voice broke half way through the audition and he didn't make it through to the next stage.

Paul McElvaney

Paul McElvaney

Chief Executive Officer

Since the day he and a group of lively, if random, folks sat round his kitchen table to start Learning Pool, Paul’s been causing all sorts of trouble around here. He coined the phrase ‘Learning as a Service’ and makes that the starting point for a lot of our strategic decisions. All that’s a long story but today Paul leads the team and drives our strategy to make Learning Pool the provider of choice for people who want to properly improve performance.

sam barbee
sam barbee

Sam Barbee

Head of Sales and Marketing

Sam works with customers to understand their goals and how our solutions can help achieve them. He loves getting out there and talking with people to tell them all about Learning Pool & is a great communicator with a natural, sunny outlook - a real people person! The hardest thing he's ever had to do was leave the beaches of Southern California to endure the weather of Ireland. He loves to make people smile and he once me Liam and Noel Gallagher, Rachel Hunter and Rebecca Ramijn-Stamos all at a concert in Las Vegas.

Dr Bryan Keating

Dr Bryan Keating

Non Executive Chairman

Dr Bryan Keating is one of Northern Ireland's most successful entrepreneurs and brings an unbelievable amount of experience to Learning Pool. He co-founded CEM Computers Ltd and CEM Systems Ltd, and has been a board member and an investor in a number of high-tech companies. 

He is a visiting Professor of Entrepreneurship at the University of Ulster and gives lectures on entrepreneurship and risk-taking. He is also a fellow of Royal Society of Arts, holds a D.Phil from the University of Ulster in Solid State Physics and a first-class honours degree in Physics from Queens University, Belfast.

donald clark

Donald Clark

Non-Executive Director

Donald has been involved in the e-learning industry for more than 20 years, designing some of the first computer-based learning programmes in the early 1980s. As former CEO of Epic Group PLC, Donald’s experience ranges from programming to course development, commercial delivery and strategic management.

Now retired from this role, he remains committed to e-learning and its potential to revolutionise the access to and delivery of education for both individuals and businesses. He's an e-learning thought leader, prolific blogger, proud Scotsman and a School Governor.

deborah limb
deborah limb

Deborah Limb

Chief Operations Officer

Deborah is our resident expert in all things learning and development. She’s completely focussed on ensuring that our customers have an excellent experience from the moment they start using Learning Pool and she drives our product development strategy to match what customers need. Her team work with customers every day to help them deliver great learning that drives performance improvement in their organisations.

Louise mcelvaney
Louise mcelvaney

Louise McElvaney

Business Improvement Manager

Louise works on improving all aspects of our internal processes to ensure the best Customer Service experience around. Her favourite question is “why” and the answer usually means we change or improve something so our service can get better and better. She’s always wanted to visit Disneyland, loves to spend time with her family and friends and enjoys swimming and visiting new places.

The Responsible Adults

The Responsible Adults

It’s a tough job but someone has to do it! These guys smooth our days with the kind of efficient administration that underpins the most successful and high-achieving organisations. Our admin team grease the wheels, dotting the i’s and crossing the t’s every step of the way.

Sharon Canning

Sharon Canning

Administrative Assistant

Sharon is our organiser extraordinaire, and plays a big part in the smooth running of our well-oiled admin machine. She loves to do a bit of DIY, can drill through water pipes and can claim Patrick Keilty as an old neighbour.

stephen
stephen

Stephen Buchanan

Financial Controller

Stephen is our Financial Controller and is in charge of looking after all financial aspects of Learning Pool.

He's super-fit and regularly competes in Triathlons, plays football and cycles hundreds of miles every month.

He flew solo in a glider when he was 16, sang on the Royal Variety Performance in 2000 with the Omagh Community Youth Choir and once met Kylie Minogue.

 

ashley
ashley

Ashley McGavigan

Administrative Assistant

The Queen of Cool, Ashley keeps a lot of plates spinning, dealing with the everyday demands of a very busy office in a calm and efficient manner. Mexico is her favourite holiday destination, she loves cooking for friends and family and she sees herself as a morning person.

daniela quinn

Daniela Quinn

Administrative Assistant

Keeping everything running smoothly in our office is no easy task, but Daniela juggles the manic phones and busy reception with ease. She has a twin sister, is a shopaholic, and hailing from Buenos Aires in Argentina. the hardest thing she's ever done is adapt to Irish weather!

The Artists

The Artists

Our Graphic designers and UX guys are much more than Mac Monkeys, they’re artistic geniuses that make us – and you – look good. Their skills go more than skin deep – they’re also experts in usability, making sure your learners’ journey is easy, enjoyable and straightforward. Any idiot can make something complicated… making it easy is the hard bit.

mary faughan
mary faughan

Mary Faughnan

Senior Designer

Design genius Mary makes sure our Adapt courses are a piece of art and works hard to create designs that delight our customers. Before joining our team, she worked as a freelance designer with a broad client list in both the arts and business world. Mary was awarded the prestigious Derek Hill Award for Art and Design in 2012. She plays piano and guitar, collects old vinyl records, and admits that she has a terrible singing voice.

kara
kara

Kara McConway

Designer

Kara designs inspiring new content for our Adapt courses, working closely with our Instructional Design team to make sure our content is relevant and engaging. Before Learning Pool, Kara gained over 9 years experience working as a studio manager for various design consultancies, creating artwork for clients such as Sony, UPC and Janssen-Cilag. She once met comedian Michael Moore and the weirdest thing she’s ever eaten is Korean stew which she described as watery soup, mixed with vegetables/tofu and a boiled egg – lovely!

Paul Crumlish

Paul Crumlish

Designer

Paul has been doodling ever since he could hold a pencil. A master of animation – all of the graphic work that you see on this site was created by Paul – from scratch. A multi-faceted creator, he designs and brands new themes for our customer LMS sites, creates beautiful graphics for our Adapt courses and also adds to the iconic Learning Pool brand.

samantha

Samantha Mc Ginley

Graphic Designer

The uber cool and creative Samantha works her design magic on the assets you'll see in our e-learning modules. She loves gaming, movies, drawing and reading and once met Avril Lavigne at a concert when she was 16.

Marty Doherty
Marty Doherty

Marty Doherty

Graphic Designer

Marty is another of our graphic design gurus and is focused mainly on spicing up our Adapt courses. 
Before joining the team Marty was working as a freelance designer, he learned his craft designing posters and album artwork for local musicians, bands and promoters. A musician himself, he once fronted Derry rock’n’roll band Here Comes the Landed Gentry. 
Marty is a big Kenny Rodgers fan and boasts the talent of turning his eyelids inside out. His hobbies include travelling, collecting vinyl records, cooking and drinking coffee.

ruth cassidy
Ruth Cassidy

Ruth Cassidy

Designer

The lovely Ruth brings a special zing to our visual presence and to our customers' sites. The impressive graphics work Ruth has created for a number of high profile projects have helped to ensure an interactive and engaging experience for learners. Ruth loves fashion, chocolate mini rolls and Rod Stewart. Not necessarily in that order.

Allyson Black

Allyson Black

Graphic Designer

The uber-cool Allyson creates simply beautiful styling and graphics for our Adapt courses. She plays acoustic guitar, loves to get outside, go to live shows and once sat behind Professor Green in Nandos.