Our Learning Consultant team are crucial in enabling us to deliver a first-class service to our clients. We’re proud of the fact that our customer retention rate is at 98% which is driven by the team’s ability to develop strong client relationships ensuring that our clients are getting the best possible return on investment.
The Learning Consultant team help to align business goals and learning strategy, becoming a trusted partner who adds real value to our customers’ business. They regularly provide best practice recommendations and assist customers in solving point-in-time challenges.
They are also responsible for growing revenue through upsell and expansion activities as well as securing annual renewals.