Learning Pool is among the fastest growing e-learning companies in the market, servicing more than 500 organisations in the UK by providing high quality e-learning services that drive real business improvement. Our future strategy is firmly built on the strength of our technology and innovation and we are building a team in Derry, Belfast and Scotland to realise this ambition.
We have clear focus on growing our business and providing our customers with a world class service. Our team is incredibly high performing and the person we appoint to this role will need to be too. We also have a lot of fun and the open culture of Learning Pool is something that we are proud of.
About the role
Our Learning Consultant team are crucial in enabling us to deliver a first-class service to our clients. We’re proud of the fact that our customer retention rate is at 98% which is driven by the team’s ability to develop strong client relationships ensuring that our clients are getting the best possible return on investment.
The Learning Consultant team help to align business goals and learning strategy, becoming a trusted partner who adds real value to our customers’ business. They regularly provide best practice recommendations and assist customers in solving point-in-time challenges.
They are also responsible for growing revenue through upsell and expansion activities as well as securing annual renewals.